MIE Services Ltd, is looking to hire Customer Support Officers either on a Part-Time or Full-Time basis, for its offices in Limassol.
Responsibilities:
•Receive enquires from customer through various media.
•Handle the enquires from quotation up to the invoicing stage.
•Coordinate with the Principal, Supplier, Customer and Forwarding Agents during the process including but not limited to enquiry, quotation, order receipt and acknowledgement.
•Request for readiness, dispatch, freight tracking, documentation legalisation, invoicing, etc.
•Maintain effective communication with internal teams and external stakeholders to ensure seamless customer experience.
•Creation and control of all manual and electronic filing systems for customer sales cases.
Qualifications:
•Studying or obtained a diploma/degree in Shipping, Maritime or any other related field.
•Capability to handle multiple tasks simultaneously in a fast-paced environment.
•Excellent organizational, communication and teamwork skills.
•Strong communication skills.
•Collaborate with cross-functional teams to achieve common goals.
•Attention to detail.
•Computer literate.
•Excellent command of the Greek and English languages, both verbal and written.
To apply for this vacancy please send your CV to career@fameline.com.cy