Business Technical Services Consultant

Be part of our international team, apply today and join our award-winning Fortune 500® company!

The Business Technical Services Specialist maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure.

Key Responsibilities of the role are:

• Maintains established rapport and confidence with the client(s) at management level (e.g. CEO/Bank President) and internal departments. Understands the client's business to include all current and planned projects that impact systems, their objectives and expectations at a macro/overall business level and acts as Subject Matter Expert (SME) on all aspects.
• Provides expertise and counsel on evaluation of the client's business requirements and effort estimation, advises on how to guide the client to utilize standard solutions while maximizing revenue; identifies and persuades clients into billable projects. Evaluations are typically major projects of high complexity that require in-depth knowledge of client's business (e.g. system upgrades and software migration).
• Counsels, consults, mentors and transfers knowledge of how to convert client business requirements into detailed technical specifications, present them internally and externally while securing requirement sign-off. Consults on technical proposals. Utilizes breadth of experience and competence to ensure on highly complex projects that all facets and scope definitions are accurately captured, thoroughly considered, and comprehensively defined.
• Consults business in presenting Global Payments and Global Payments' solutions and services with the objective to generate revenue by meeting with technical management of clients and agreeing the delivery scope. Complexity of the requirement or client will typically be higher for this level, e.g. multi-country focused, multiple projects running concurrently, high number of cards supported.
• Works independently as the highest level of business/technical expertise, providing both internal and external consultancy services.
• Reviews documentation from lower level Analysts as required, provides recommendations on maintenance of the client's system environments by analyzing records of client functionality, environment and client specific documentation. Consults project teams on client customizations, refers them to relevant documentation and suggests improvements to the current functionality as part of system upgrades.
• Provides expert recommendations for release management between Service Desk, Compliance and Project as well as client activities such as Payment Card Industry audits and internal projects, ensuring that code release doesn't negatively impact client operations. Performs release management on key and highly complex clients. Provides cross-region consultation requiring an expert in a given subject.
• Executes and provides expert advice on the execution of all complexity levels of projects/development work plans and mentors to revise them as appropriate to meet changing needs and requirements.
• Monitors adherence to Service Desk SLAs (Service Level Agreements) and acts as senior stakeholder escalation contact.

Essential Qualifications and Skills:

• Bachelor's Degree in Information Technology or related field
• Typically Minimum 8+ Years Relevant Exp
• Experience in writing and analyzing Prime code, business analysis, technical solution design, programming and issue analysis of financial services software as well as presentation of solutions to different audiences including senior stakeholders
• Programming - Expert in analyzing PRIME code
• Good database development skills in Oracle PL/SQL
• Bankcard Business Knowledge – Expert in the bankcard business requirements and process flows
• Language Skills - Good knowledge of English, written and verbal. Additional languages an advantage
• Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements and resolve issues.

Knowledge / experience in the following areas would be an advantage:

• Experience in financial services software and solutions programming, installation, certification, issue resolution, business, requirements gathering, technical presentation
• IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification
• Good programming skills in C, C++, ANSI C or VB.NET, ASP.NET and Microsoft Visual Studio Knowledge of UNIX/Linux Operating Systems

 TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Scrum Master/IT Project Manager

Be part of our international team, apply today and join our award-winning Fortune 500® company!

An opportunity has arisen for a Scrum Master/IT Project Manager to join our Product Development & Modernization team in Nicosia.

The successful candidate will lead cross-functional teams to provide agile-based project deliverables and facilitate the teams’ work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. The Scrum Master will facilitate communication, remove impediments, and serve as the intermediary between multiple product owners, managers, and team members. The Scrum Master will also facilitate the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities and set the example for Agile methods based upon the designated principles ensuring they are understood and exercised consistently within the team.

Key responsibilities include:

• Facilitate the Scrum process to include Daily Scrum Stand-up meetings, Sprint Planning, Backlog Grooming, Sprint Reviews and Retrospectives. Assist with internal and external communication, improving transparency and radiating information. Provide updates on the team's status and remove impediments to increase the probability of success in each Sprint. Create a team environment by establishing trust and transparency through collaboration & communication
• Administer the day to day progress of Agile. Use a collaborative approach while driving decisions. Hold team accountable to ensure they are successfully collaborating and adapting to project and cultural shifts; encourage discussion and conflict resolution. Initiate, build and maintain positive relationships with IT and internal customers to help facilitate effective completion of project work
• Build understanding of Agile foundation and processes. Assist with prioritization and identifying defects
• Promote and participate in the continuous improvement of structure, processes and tooling to enable the teams to deliver increased value. Adopt an understanding of the overall business and of the business and technical terms presented
• Develop and use analytical and problem resolution skills to identify difficult sources of impediments.

Essential Requirements:

• Educated to degree level in a related field of study such as Computer Science, MIS, Business, or Finance. Additional related TSYS experience may be considered in lieu of a degree

• Typically minimum 2 years relevant experience
• Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Experience within other areas of IT may be considered.

Preferred Requirements:

• Typically minimum 4 years relevant experience
• Previous Agile experience with some working knowledge of Agile approaches, tools and techniques
• Certified Scrum Master and other Agile project management Certifications (CSM, SAFe, PMI-ACP).

Other Requirements:

• Logical thinker with excellent analytical and problem solving skills
• Meticulous attention to detail
• Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk
• Flexibility to travel as required is a must
• Flexibility to work out of hours with clients and teams in different time zones when required
• PC skills including MS Office and MS Project
• Excellent spoken and written English communication skills.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Private medical insurance for you and your family, non-contributory, in and out patient cover
• A well-established, strong provident fund
• Life insurance (3x base salary)
• 21 days’ holiday increasing with length of service, plus 14 public / bank holidays
• Flexible working (hybrid model – part from home, part from office)
• Wellbeing initiatives with access to support services
• On-site subsidized canteen
• Modern offices opposite the Mall of Cyprus with gym and showers, games room (pool table, table tennis, darts, table football, play station) & prayer/meditation room
• Store discounts
• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

The opportunity  

Our EY Consulting ambition is to become the world’s leading transformation consultants, trusted to help our clients generate long-term value. We’re building world-class capabilities in business, technology and people consulting to help us deliver on EY’s purpose of building a better working world — our firm’s broader ambition to become the world’s most trusted, distinctive professional services organization. 
 
Our clients are at the heart of our new strategy. We’re focused on solving the key issues of our client buyers, building deeper relationships, and making a greater impact. We’re introducing a new go-to-market narrative — Transformation Realized™ — to help us harness the core drivers of transformation that will create long-term value for our clients. 
 
To achieve this, we are seeking for Test Automation Engineer to join our Transformation Realized™ Consulting practice. Our team is part of EY’s Central, Eastern and Southeastern Europe & Central Asia (CESA) cluster, delivering market leading services to organizations across industries in Cyprus and internationally. 
 
The transformation imperative is urgent, challenging and opportunity-rich, interested to join us? 
 
 

Your key responsibilities:  

• Collaborate effectively with cross-functional teams, including both technical and non-technical stakeholders. 

• Design comprehensive test plans based on project requirements and specifications. 

• Develop and execute detailed test cases covering both functional and non-functional requirements. 

• Create and maintain automated test scripts for web and mobile applications. 

• Design and implement performance testing scripts to assess system scalability and reliability. 

• Use defect tracking tools to log, monitor, and manage reported issues. 

• Document and report defects clearly, including detailed steps to reproduce and relevant logs or screenshots. 

• Maintain up-to-date test documentation, including test cases, test plans, and test results. 

• Ensure clear and consistent communication with all stakeholders throughout the testing lifecycle. 

Skills and attributes for success: 

• 3–6 years of hands-on experience in test automation. 

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (preferred). 

• Proficiency with automated testing tools and frameworks such as Katalon (LowCode), Selenium / Playwright (Web), Appium (Mobile), Rest Assured (API), TestNG, Junit, etc. 

• Skilled manual tester using e.g. Chrome DevTools and Postman. 

• Strong experience in developing automated test scripts using frameworks and languages like Java, JavaScript, Python. 

• Strong interest in shift-left testing and AI. 

• Familiarity with bug/defect tracking tools (e.g., Azure DevOps). 

• Experience with version control systems such as Git. 

• Solid understanding of the software development lifecycle (SDLC). 

• Strong problem-solving skills and the ability to troubleshoot technical issues independently. 

• Excellent command of English, both written and spoken. 

• Ability to work in a dynamic environment and have excellent organizational, interpersonal, written, and verbal communication skills 

• Self-driven and flexible, can work autonomously with a proven work ethic 

• Team player who enjoys working with people from different backgrounds and disciplines 

• Hard working professional with ability to work under pressure 

• Able to exhibit a high level of confidentiality  

It will be a plus if you have: 
 

• Experience integrating automated tests into CI/CD pipelines for continuous testing. 

• Relevant industry certifications in software testing or automation (e.g., ISTQB, Certified Selenium Professional). 

What we offer you  

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

In addition to a competitive salary, our benefits include but are not limited to: 
 

• 13th salary 

• Provident Fund 

• Private Medical and Life Insurance 

• Flexible working arrangements (hybrid work and flexible work schedule) 

• Friday afternoon off 

• EY Tech MBA and EY MSc in Business Analytics 

• EY Badges - digital learning certificates 

• Mobility programs (if interested to work abroad) 

• Paid Sick Leave 

• Paid Paternity Leave 

• Yearly wellbeing days off 

• Maternity, Wedding and New Baby Gifts 

• EY Employee Assistance Program (EAP) (counselling, legal and financial consultation services) 
   

APPLY: Test Automation Engineer Job Details | EY

The opportunity

Our EY Consulting ambition is to become the world’s leading transformation consultants, trusted to help our clients generate long-term value. We’re building world-class capabilities in business, technology and people consulting to help us deliver on EY’s purpose of building a better working world — our firm’s broader ambition to become the world’s most trusted, distinctive professional services organization.

Our clients are at the heart of our new strategy. We’re focused on solving the key issues of our client buyers, building deeper relationships, and making a greater impact. We’re introducing a new go-to-market narrative — Transformation Realized™ — to help us harness the core drivers of transformation that will create long-term value for our clients.

To achieve this, we are seeking a Junior .Net Developer to join our Transformation Realized™ Consulting practice. Our team is part of EY’s Central, Eastern and Southeastern Europe & Central Asia (CESA) cluster, delivering market leading services to organizations across industries in Cyprus and internationally.

The transformation imperative is urgent, challenging and opportunity-rich, interested to join us?

Your Key Responsibilities

• Developing and maintaining .Net-based software solutions
• Writing and executing unit tests
• Supporting and performing software deployments and releases
• Participating in code reviews
• Performing root-cause analysis to identify cause of defects and bugs
• Collaborating within the agile team and across the wider project to achieve project and client goals

To qualify for the role, you should have

• Bachelor’s degree in computer engineering, Software Engineering, Information Technology/Systems or other related field
• Up to 3 years related work experience with .Net technologies (C#, .NET Core, Entity Framework or NHibernate, WCF, VB.NET)
• Experience implementing Web Services (SOAP/REST)
• Experience with source code management, continuous integration and automated deployment 
• Very good knowledge of SQL
• Experience implementation software following agile methodologies 
• Knowledge of clean code and unit testing 
• Strong communication skills 
• Excellent English language verbal and written communication

Ideally you should also have

• Experience building cloud-native applications
• Certification in one or more relevant .Net technologies

Skills and attributes for success

• Experience working in international projects
• Ability to work in a dynamic environment and have excellent organizational, interpersonal, written, and verbal communication skills
• Self-driven and flexible, can work autonomously with a proven work ethic
• Team player who enjoys working with people from different backgrounds and disciplines
• Able to exhibit a high level of confidentiality 

What working at EY Offers

EY offers an attractive remuneration package for rewarding both personal and team performance. We are committed to be an inclusive employer and are happy to consider flexible working arrangements. In addition, but not limited to our benefits include:

• 13th salary
• Provident Fund 
• Private Medical and Life Insurance 
• Flexible working arrangements (hybrid work and flexible work schedule) 
• Friday afternoon off  
• EY Tech MBA and EY MSc in Business Analytics 
• EY Badges - digital learning certificates 
• Mobility programs (if interested to work abroad) 
• Paid Sick Leave 
• Paid Paternity Leave 
• Yearly wellbeing days off  
• Maternity, Wedding and New Baby Gifts  
• EY Employee Assistance Program (EAP) (counselling, legal and financial consultation services) 

APPLY: Junior .Net Developer (Hybrid) Job Details | EY

Junior ITOC Analyst

ITOC - Limassol, Limassol

About us:
Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubs around the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders.
We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware
 
The Role:

The Junior ITOC Analyst will play a key role in providing first and second-line technical support to Scope Markets’ internal staff. The role entails communication and collaboration with the Group Infrastructure and Security team globally, ensuring effective issue resolution and service continuity. The Jr ITOC Analyst will also support the local office in Limassol by delivering timely L1 and L2 support and maintaining operational excellence in IT services.

 How You Can Make a Difference:

• User Onboarding and Offboarding
  • Handle new starter and leaver requests, including hardware allocation and collection.
  • Set up and revoke user profiles and system access.
  • Conduct IT inductions for new employees.
• IT Infrastructure Support
  • Provide first- and second-line support for Windows 11, Mac, VPN, VoIP, Microsoft 365, Zoom, Atlassian apps, CRM, and any other systems or applications used by the organisation.
  • Log, process, respond to, and escalate tickets.
  • Administer, configure, and maintain hardware and software.
• IT Operational Support
  • Support local server room operations, patching, and hardware maintenance.
  • Set up and troubleshoot employee workstations, printers, peripherals, telecom, and biometric devices.
  • Take part in IT documentation and execute departmental procedures and processes
  • Set up and support conference systems and conference rooms.
  • Ensure employees know how to use business tools provided.
  • Participate in weekend and after-hours maintenance as required.
• Asset & Inventory Management
  • Manage IT assets and inventory.
  • Assist with procurement of IT hardware and software locally.
     

Requirements:

• Experience supporting Microsoft Windows environments.
• Basic support knowledge for mobile devices (iOS, Android).
• Understanding of computer hardware.
• Basic knowledge of networking standards.
• Diploma, BSc, or MSc in Information Technology or related field (desirable)

 Skills and Competencies:

• Willingness to learn on the job and thrive in a fast-paced environment.
• Strong communication skills, with the ability to influence and collaborate across all organisational levels.
• Competence in Windows and Mac support.
• Familiarity with Windows Server, Active Directory, Azure Active Directory, and VoIP systems.
• Strong interest in IT systems, support, and cybersecurity.
• Proactive, self-motivated, and able to work independently, including in virtual environments

 Personal Specifications:

• Logical, methodical, and detail-oriented with strong time management and prioritisation skills.
• Positive, proactive attitude with eagerness to learn and adapt to new technologies.
• Team player with a customer-service mindset.

Core Values: 

Here at Rostro Group we have 7 Values that shape how we work with each other. All 7 are important to every colleagues across all of our divisions.  Especially important for this role are: 

• Inclusion: You actively seek different perspectives and integrate them to make better decisions
• Integrity: You openly acknowledge your errors, learn from them and use them as opportunities for growth.
• Ingenuity: You advocate for simplicity and new approaches that lead to practical and tangible innovations that deliver real business value.  
• Collaboration: You communicate with cultural sensitivity to engage effectively with international colleagues.
• Courage: You voice your opinions with honesty and a positive attitude for the benefit of the company, even if it feels uncomfortable.
• Persistence: You are not easily discouraged, approaching challenges with persistence and a positive outlook.  You are committed to continuous learning.
• Respect: You are confident in your knowledge, but you never assume to know it all.

 Perks & Benefits:

• Attractive Remuneration: A competitive salary package based on your qualifications, experience, and skills.
• Performance-Based Rewards: Annual discretionary bonuses and yearly salary review to recognize and reward your outstanding performance.
• Generous Time Off: Annual Leave days to rest and recharge.
• Well-being Support: Health and wellness are our priority.
• Retirement Planning: Company contributions to our provident fund, helping secure your future.
• Exclusive Discounts: Access to a company discount card scheme, offering savings across various services. 
• Vibrant Work Environment: Be part of an energetic and diverse multicultural team.
• Flexible Work Arrangements: Benefit from our hybrid work model, giving you the freedom to work from home.
• Career Growth: Opportunities for continuous personal development and career advancement.
• Team Bonding Events: Annual company events and parties to foster connection and engagement among employees.

APPLY: BambooHR

Junior Penetration Tester - Cyprus - Competitive Package

We are helping a cybersecurity organization expand their penetration testing team.

This role is focused on assessing and exploiting systems with real-world scenarios, conducting vulnerability analysis, and constructing detailed security reports for clients. You will need to be an excellent analytical thinker who gets enjoyment from identifying security vulnerabilities and helping clients remediate security issues.

This role involves office-based work with opportunities for diverse testing engagements and continuous professional development.

Requirements

-Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field

-OSCP, CPTS, CBBH, LPT or similar certification required

-Knowledge in programming languages including C, C++, Python, JavaScript

-Knowledge in Mobile, Web and infrastructure penetration testing

-Proven experience in penetration testing and vulnerability assessments

-Knowledge of networking protocols, operating systems, and web application security

-Proficiency with penetration testing tools and frameworks

-Familiarity with programming and scripting languages to create custom testing tools or automate processes

-Exceptional analytical and critical thinking skills with ability to prioritize and manage multiple tasks

-Excellent communication skills, both written and verbal, with ability to explain complex technical concepts

-Strong report writing skills for detailed security documentation

Working Hours:

• 8:00–9:00 AM to 4:00–5:00 PM | 1-hour lunch break

Benefits

-Career growth opportunities in penetration testing and cybersecurity

-Exposure to diverse security testing engagements across multiple sectors

-Collaborative team environment with experienced security professionals

-Continuous learning through hands-on testing experience and certification support

-Professional development opportunities in cutting-edge security technologies

-Work-life balance with competitive salary and benefits package

Application

If you are an ambitious Junior Penetration Tester, hit apply and we will do the rest. Please apply with your CV and we will be in touch for a confidential chat.

https://smo.careers/jobs/recUYBOClJgN5VWh9

We are helping a cybersecurity organization expand their Security Operations Center team.

This role is focused on monitoring and analyzing security events, detecting and responding to potential security incidents, and ensuring overall security of organizational systems and networks. You will need to be an excellent analytical thinker who gets enjoyment from investigating security threats and protecting critical infrastructure.

This role involves working in a fast-paced SOC environment with opportunities for continuous learning and professional development.

Requirements

-Bachelor's degree in Computer Engineering, Computer Science, Information Security, or related field (or equivalent work experience)

-Up to 2 years of experience in similar cybersecurity role

-Medium-level proficiency and hands-on experience with QRadar SIEM

-Understanding of networking concepts, protocols, and security principles

-Knowledge of cybersecurity principles, protocols, and best practices

-Familiarity with common operating systems (Windows, Linux) and their security features

-Good analytical and problem-solving skills

-Strong communication and collaboration skills

-Ability to work effectively in fast-paced and dynamic environment

-Familiarity with security tools such as SIEM, IDS/IPS, firewalls, and antivirus systems is a plus

-Basic understanding of vulnerability management and patching processes is a plus

-Relevant certifications such as CompTIA Security+, Certified SOC Analyst (CSA), or equivalent are a plus

Working Hours:

• Morning, afternoon, and night shifts available.

• Shifts are typically 8 hours or 12 hours.

• The night shift is 12 hours.

Benefits

-Career growth opportunities in cybersecurity field

-Participation in training programs to enhance knowledge and skills

-Collaborative team environment with experienced security professionals

-Exposure to latest security threats and cutting-edge security technologies

-Continuous learning through hands-on incident response experience

-Work-life balance with competitive salary and benefits package

Application

If you are an ambitious SOC Analyst, hit apply and we will do the rest. Please apply with your CV and we will be in touch for a confidential chat.

https://smo.careers/jobs/reccz0fYzH4XiENwp

Job Vacancies for our Limassol Office:

Position: Customer Support Consultant
Yellow Applications is looking for a Customer Support Consultant to join our team.
Responsible to assist clients with our Cloud Software Solutions. This is an exceptional opportunity for professionals to join a highly rewarding working environment where we help and encourage you to become an expert in technology field.

Requirements:
•Good Understanding of Business Software (CRM, Business Systems, Cloud Platforms, AI)
•Delivering product pre-sales demonstrations
•Participate in implementation steps as assigned
•Provide support and guidance to clients on how to use our software products
•Monitor customer satisfaction and suggest improvements

Qualifications:
•Basic knowledge of CRM systems and customer support
•Degree in Business, Internet Studies, Information Technology, Marketing, Digital Media or other related fields
•Previous experience in similar position or any other business software will be considered as an advantage
•Very good communication skills in both Greek and English

All necessary training and system certifications will be provided as part of your onboarding process.
We offer an outstanding compensation package plus bonus.

To apply for this vacancy please send your CV to info@yellowapplications.com quoting “Ref: Customer Support Consultant” in the message subject.

System Administrator

What You’ll Do:

As a System Administrator, you will work with company’s core IT infrastructure—from maintaining servers and network systems to implementing secure, scalable solutions. You’ll monitor performance, manage virtualization environments, and troubleshoot complex issues to keep operations running smoothly. You’ll also work closely with cybersecurity, networking, and development teams to deliver reliable, high-availability systems that support business growth.

Key Responsibilities:

• Install, configure, and maintain servers (Windows/Linux) and network infrastructure.
• Monitor performance and ensure system availability and reliability.
• Administer and support Office 365, Active Directory, Exchange, and other enterprise tools.
• Maintain security through access controls, backups, and firewalls.
• Troubleshoot hardware and software issues.
• Manage virtualization environments (e.g., VMware, Hyper-V, Proxmox).
• Maintain system documentation and configuration management tools.
• Apply OS patches and upgrades regularly, and upgrade administrative tools and utilities.
• Set up monitoring tools (e.g., Zabbix, Grafana, PRTG) and respond to alerts.
• Manage backup and disaster recovery solutions (e.g., Veeam, Acronis).
• Collaborate with network, cybersecurity, and development teams on infrastructure projects.

Requirements:

• Studies in Computer Science, Information Technology, or a related field.
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery.
• Knowledge of databases, networks (LAN/WAN), and patch management.
• Experience with scripting (e.g., PowerShell, Bash, Python) is a plus.
 

Nice to have:

• Familiarity with cloud platforms (Azure, AWS, or GCP) is an advantage.

BENEFITS:

• 21 days of annual leave to support work-life balance, plus 3 days of sick leave.
• Biannual performance appraisals with bonuses in July and December to recognize your contributions.
• Weekly company-sponsored lunch.
• Complimentary snacks and beverages available daily.
• Ongoing training and opportunities for sponsored further education.
• Monetary vouchers on birthdays or a day off.
• A welcoming and friendly working environment in Limassol or Bucharest.

• Career advancement opportunities within a growing creative tech company.
• Salary negotiation after probation period
• Access to industry workshops, training programs, and tech/design events for professional development.

APPLY: careers@olinio.com.cy

IT Support Officer

What You’ll Do:

As an IT Support Officer, your main ongoing task will be helping clients with various IT support activities, from basic troubleshooting to installing and configuring IT systems.

Key Duties/Responsibilities:

• Troubleshoot IT issues for multiple clients via email, chat, and remote access
• Install, configure, and maintain desktops, laptops, and office equipment
• Manage user accounts, access controls, and basic network setups
• Monitor systems, apply updates, and ensure data backups are working
• Document issues and resolutions for ongoing support efficiency

Requirements:

The successful candidate must meet the following conditions:

• Knowledge of IT support field
• Understanding of Windows OS, Office 365, and basic networking
• Great communication skills and a customer-first mindset

Nice to have:

• Familiarity with remote support tools (TeamViewer, AnyDesk, etc.)

BENEFITS:

• 21 days of annual leave to support work-life balance, plus 3 days of sick leave.
• Biannual performance appraisals with bonuses in July and December to recognize your contributions.
• Weekly company-sponsored lunch.
• Complimentary snacks and beverages available daily.
• Ongoing training and opportunities for sponsored further education.
• Monetary vouchers on birthdays or a day off.
• A welcoming and friendly working environment in Limassol or Bucharest.

• Career advancement opportunities within a growing creative tech company.
• Salary negotiation after probation period
• Access to industry workshops, training programs, and tech/design events for professional development.

APPLY: careers@olinio.com.cy