IT Support Officer

IT Support Officer

What You’ll Do:

As an IT Support Officer, your main ongoing task will be helping clients with various IT support activities, from basic troubleshooting to installing and configuring IT systems.

Key Duties/Responsibilities:

• Troubleshoot IT issues for multiple clients via email, chat, and remote access
• Install, configure, and maintain desktops, laptops, and office equipment
• Manage user accounts, access controls, and basic network setups
• Monitor systems, apply updates, and ensure data backups are working
• Document issues and resolutions for ongoing support efficiency

Requirements:

The successful candidate must meet the following conditions:

• Knowledge of IT support field
• Understanding of Windows OS, Office 365, and basic networking
• Great communication skills and a customer-first mindset

Nice to have:

• Familiarity with remote support tools (TeamViewer, AnyDesk, etc.)

BENEFITS:

• 21 days of annual leave to support work-life balance, plus 3 days of sick leave.
• Biannual performance appraisals with bonuses in July and December to recognize your contributions.
• Weekly company-sponsored lunch.
• Complimentary snacks and beverages available daily.
• Ongoing training and opportunities for sponsored further education.
• Monetary vouchers on birthdays or a day off.
• A welcoming and friendly working environment in Limassol or Bucharest.

• Career advancement opportunities within a growing creative tech company.
• Salary negotiation after probation period
• Access to industry workshops, training programs, and tech/design events for professional development.

APPLY: careers@olinio.com.cy