NOC Support Engineer – Nicosia

NOC Support Engineer – Nicosia

We are supporting a well-established telecommunications company in Nicosia looking to recruit a NOC Support Engineer to join their technical operations team. This role focuses on monitoring and maintaining global voice and SMS network infrastructure, responding to network incidents, troubleshooting technical issues, and ensuring continuous service availability while gaining hands-on experience with networking, VoIP, SMS, and international telecommunications technologies.

Requirements
● Bachelor's degree in Computer Engineering, Computer Science, Information Security, or a related field will be considered an advantage but is not mandatory
● Previous relevant experience will be considered an advantage but is not mandatory
● Familiarity with networking concepts and protocols
● Knowledge of VoIP and SMS technologies
● Familiarity with network monitoring, troubleshooting, and incident management
● Experience with ticketing systems will be considered an advantage
● Good analytical and problem-solving skills
● Strong communication and interpersonal skills
● Team-oriented approach and willingness to collaborate
● Ability to work effectively under pressure in a fast-paced environment
● Flexibility to work within a 24/7 shift environment
● Relevant certifications, such as Cisco CCNA or CCNP, will be considered an advantage

Benefits
● Competitive remuneration package (€1,200–€1,400 gross monthly)
● 21 days of annual leave
● Company-paid lunch
● Life and health insurance
● Annual performance-based bonus
● Additional allowance for working on Saturdays, Sundays, and public holidays
● Initial training period without night shifts
● Hands-on experience with international telecommunications networks
● Opportunities for professional development and technical skill enhancement
● Supportive and collaborative working environment

Working Hours
The position operates in a 24/7 onsite shift environment, with the monthly shift schedule communicated in advance.
● Morning shift: 08:00–20:00
● Mid shift: 12:00–17:00
● Night shift: 20:00–08:00

For additional information:
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